Chapter 4 in the book of technology promise talks about how our society moves online and the transforming power of Information Technology & E-Commerce. I have few years of experience with E-Commerce. In reality it is about using the power of digital information to understand the needs and preferences of each customer and each partner to customize products and services for them, and then to deliver the products and services as quickly as possible. Personalized, automated services offer businesses the potential to increase revenues, lower costs, and establish and strengthen customer and partner relationships.
An e-commerce platform should be the foundation of technologies and products that enable and support electronic commerce. With it, businesses can develop low-cost, high-value commerce systems that are easy to grow as business grows. An e-commerce platform’s breadth should also be unmatched, ranging from operating systems to application servers, to an application infrastructure and development tools, and to a development system.
Ref:
Halal, W.E. (2008), Technologies Promise: Expert Knowledge on the Transformation of Business and Society. Hampshire, Great Britain: Palgrave McMillan
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